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car2go Mobility Concept smart fortwo coupe • Model Series 451
Introduction into Service Manual
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car2go Mobility Concept smart fortwo coupe • Model Series 451
Daimler AG · Technical Information and Workshop Equipment (GSP/OI) · D-70546 Stuttgart
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Information and copyright
Product Portfolio You can also find comprehensive information about our complete product portfolio on our Internet portal: Link: http://aftersales.mercedes-benz.com
Questions and Suggestions If you have any questions or suggestions concerning this product, please write to us. E-mail: Fax: customer.support@daimler.com +49-(0)18 05/0 10-79 78
or alternatively Address: Daimler AG GSP/OIS HPC R822, W002 D-70546 Stuttgart
© 2011 by Daimler AG This document, including all its parts, is protected by copyright. Any further processing or use requires the previous written consent of Daimler AG, Department GSP/OIS, HPC R822, W002, D-70546 Stuttgart. This applies in particular to reproduction, distribution, alteration, translation, microfilming and storage and/or processing in electronic systems, including databases and online services. Image no. of title image: Order no. of this publication: P00.10-4192-00 only available online
06/11
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Contents
Preface
5
Overview Brief description
6
Overall vehicle Climate control Head unit Seats Wiring harness SAM / vehicle key Maintenance Backfitting
12 13 15 16 17 18 19
Annex Abbreviations Index
20 21
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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3
Contents
4
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Preface
Dear Reader, This Introduction into Service Manual presents the new car2go mobility concept for the smart fortwo coupe, model series 451. The purpose of this brochure is to acquaint you with the technical highlights of this new vehicle in advance of its market launch. This brochure is intended to provide information for people employed in service or maintenance/repair as well as for aftersales staff. It is assumed that the reader is already familiar with the Mercedes-Benz and smart model series currently on the market. In terms of the contents, the emphasis in this Introduction into Service Manual is on presenting new and modified components and systems. This Introduction into Service Manual is not intended as an aid for repairs or for the diagnosis of technical problems. For such needs, more extensive information is available in the Workshop Information System (WIS), via vehicle diagnosis (DAS) and drive system diagnosis. WIS is updated continuously. Therefore, the information available there reflects the latest technical status of our vehicles. This Introduction into Service Manual presents initial information relating to the car2go mobility concept for the smart fortwo in model series 451 and, as such, is not stored in WIS. The contents are not maintained and there is no provision for updates. We will publicize modifications and new features in the relevant WIS documents. The information presented in this Introduction into Service Manual may therefore differ from the more up-to-date information found in WIS. All of the information relating to specifications, equipment and options are valid as of the copy deadline in June 2011 and may therefore differ from the current production configuration.
Daimler AG Technical Information and Workshop Equipment (GSP/OI)
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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5
Overview
Brief description
car2go Mobility Concept
A special car2go edition of the smart (model series 451) is being produced for the new car2go mobility concept. car2go is a novel mobility concept with the following key features: Large fleets of appropriately marked smart fortwo vehicles will be distributed throughout the entire area of densely populated cities with approx. 500,000 inhabitants or more. The cars will be made available as "self-service cars" i.e. they can be used spontaneously by customers at any time without advance booking. Interested parties can become customers of car2go by registering once. This involves validating the customer's driving license and applying an adhesive label to it which contains an RFID transponder (RFID = Radio-Frequency IDentification). The special feature of the adhesive label is that it cannot be removed from the driving license without irreparably damaging the electronic function of the transponder. Each car2go vehicle is equipped with a windshield unit near the bottom left of the windshield, a head unit which is networked with the vehicle electronics, a touchscreen instead of a radio and a hands-free system. Holding a validated driving license against the RFID reader initiates a rental session (the central locking of the vehicle opens). Before the customer can drive off, he or she must enter a secret PIN number on the touchscreen inside the vehicle and must confirm that the vehicle is clean and free of damage. If there are problems or questions, the customer can contact the service team (call center) by telephone (hands-free system). The ignition key for the vehicle, a refueling card and a parking card for entering parking buildings are stored in corresponding slots in the head unit when not in use. These are equipped with a sensor which the head unit can use to determine the presence of the key and cards. At the end of the rental period, the customer once again confirms that the vehicle is free of damage, puts the ignition key back in the holder and then holds their driving license against the card reader again from the outside. This locks the vehicle and the rental period ends. If a door or the liftgate are not properly closed or if the ignition key/refueling card have not been placed back in the holder, the rental cannot be terminated and the customer receives a corresponding error message. The rental is charged "per minute" and includes the rental costs, fuel, insurance etc. (all-inclusive with upper limits per hour and per day). There are no acceptance or monthly membership charges. Payment is made via a monthly invoice. The pricing concept follows that of the mobile phone market i.e. for the first time ever, it fully converts the costs of day-to-day automotive mobility into variable costs ("pay as you drive"). The concept includes a service team which cleans and maintains the vehicles and IT systems which are used to efficiently control the distribution of the fleet and the required actions of the service team.
6
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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P00.00-4744-00
smart fortwo car2go (code (P02)
Highlights
Windshield unit behind the windshield The windshield unit contains an LC display and LED, which indicates the status of the vehicle (e.g. available, occupied) and provides information on usage. The card (USA/Canada) or the chip-validated driving license (ECE) simply has to be held in front of the windshield unit to start the rental period and unlock the vehicle.
1
Windshield unit with RFID card reader
P82.87-7807-00
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Overview
7
Brief description
Overview
Brief description
Head unit
The head unit is the user interface for carrying out the rental process and providing the radio and navigation function. It also contains interfaces to the SAM (this inputs the GPS signal and controls the dialog sequences), to the radio antenna of the vehicle and to the vehicle speakers. At the top of the head unit are slots for the parking card and refueling card respectively. The holder for the vehicle key is located on the right.
Head unit with touchscreen
P82.87-7808-000
GPS antenna
The GPS1 antenna is used to determine the position of the vehicle at the end of the rental period. It is located above the head unit in the center of the instrument panel under the uppermost cover.
GPS antenna with right-angle plug
P82.62-3746-00
GSM antenna
The GSM2 antenna is used to establish radio data transmission connections (GPRS3) (e.g. for software updates) and telephone connections to the service center. It is located at the top right on the inside of the windshield.
GSM antenna on windshield
1 GPS 2
P82.62-3747-00
= Global Positioning System GSM = Global System for Mobile Communications 3 GPRS = General Packet Radio Service
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car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Hands-free system The hands-free system consists of a speaker, which is concealed in the dashboard and an external microphone in the head unit.
1 Head unit 2 Hands-free system microphone
P82.87-2826-00
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Overview
9
Brief description
Overview
Brief description
Variant car2go ECE edition
smart fortwo coupe pure with
Equipment
- Silver Tridion cell/silver radiator grille - Crystal white body panels - Black seat upholstery - 45 kW mhd gasoline engine1 (M132) • • • • • • • • • • • • • Radio preinstallation Winter or summer tires (depending on market area) PRND gearshift selector (Softtouch) Automatic start/stop Beverage holder Rain/light sensor, AutoLight (SA) Air conditioning (SA) Power windows Anti-theft alarm system (SA) First aid kit/hazard warning triangle/safety vest (accessories) All-weather floor mats (accessories) Trunk net package (accessories) LED daytime running lights (standard)
car2go USA/Canada edition
smart fortwo coupe pure with
- Silver Tridion cell/silver radiator grille - Crystal white body panels - Black seat upholstery - 52 kW gasoline engine (M132) • • • • • • • • • • • • Radio preinstallation (standard) All-weather tires PRND gearshift selector (Softtouch) Beverage holder Rain/light sensor, AutoLight (SA) Air conditioning (SA) Power windows Anti-theft alarm system First aid kit/hazard warning triangle/safety vest (accessories) All-weather floor mats (accessories) Trunk net package (accessories) LED daytime running lights (standard)
1
mhd = mild hybrid
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car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Variant car2go electric vehicle (ev) ECE/USA edition
smart fortwo coupe passion with
Equipment
- Silver Tridion cell/silver radiator grille - Crystal white body panels - Black seat upholstery - 30 kW permanent magnet motor
• Winter or summer tires (depending on market area) • ISO-FIX (child seat attachment system) • TOP TETHER (child seat preinstallation) • EPS power steering • Rain sensor • LED daytime running lights • Power windows • Air conditioning PLUS • Leather steering wheel and leather shift lever knob • Charging device for public charging stations (charging capacity 13A) • First aid kit/hazard warning triangle/safety vest (accessories) • All-weather floor mats (accessories) • Trunk net package (accessories)
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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11
Overview
Brief description
Overall vehicle
Climate control
The car2go vehicles are available with a temperature-controlled air conditioning system as standard.
AC operating unit The temperature and blower speed are each set by means of a slide control. The temperature blend flap in the air distribution box is operated mechanically via a Bowden cable. The air distribution is adjusted with a 360° rotating button switch. The air distribution flap is actuated mechanically via a cable shaft. The blower can be adjusted in four power stages.
AC operating unit
P83.40-4635-00
12
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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The car2go head unit with special faceplate, card reader and GPRS antenna is the main control point for all telematics functions in the vehicle. Use of radio connector (radio preinstallation) Additional connector for • • • • • Use of GPS antenna Controlling the central locking (CL [ZV]) Querying the actuator status CAN bus Rain/light sensor
Features: • Min. 512 MB main memory • Fast flash memory >= 16 GB for cards, media and applications (apps) • Capacitive touchscreen (multi-touch support) • Screen resolution >= 800x480 • State-of-the-art GPS Media support: • • • • Telephone Dual tuner RDS iPod, media player Bluetooth audio
Head unit 1 2 3 4 5 6 7 8 Slot for parking card Slot for refueling card Holder for key "RADIO" button "NAV" button "TEL" button "APPS" button Touchscreen
P82.87-7827-00
i Note The "TEL" and "APPS" buttons are intended for future functions e.g. telephony with customer telephone via Bluetooth®. The "APPS" button will provide access to a variety of future apps which offer the customer extended functionality e.g. info services etc. These extended functions will be implemented via software updates.
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Overall vehicle
Head unit
Overall vehicle
Head unit
P82.87-7806-00
Head unit connections 1 2 3 4 5 6 7 8 9 10 11 Head unit (HU) Smart card antenna connector to WSU Radio antenna Not used HU connector 2 J8 10-way conn USB interface 18-pin conn (USB interface, CAN-B) HU connector 3 GPS antenna GSM antenna COMM unit (T-box) with SIM card
Arrow Slot for SIM card
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car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Modified "pulse" model-refined seats with reinforced imitation leather (washable) on the seat sitting surface and side bolsters are installed in the car2go.
Backrest
P91.10-3616-00
Seat cushion
P91.10-3621-00
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Overall vehicle
Seats
Overall vehicle
Wiring harness
The car2go vehicles feature a modified main wiring harness with connector to the car2go wiring harness. The car2go wiring harness connects the car2gospecific components to the main wiring harness.
car2go wiring harness 1 2 3 4 5 Windshield unit and SAM Blower fan relay Head unit Fan housing Engine control unit
P54.18-5070-00
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car2go Mobility Concept • smart fortwo coupe • Model Series 451
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SAM
The SAM control unit is modified by flashing the software. This primarily affects the functions of the drive authorization system and the central locking. Vehicle unlocking by the SAM control unit at the start of the rental period takes place after request/enabling by the head unit as soon as the customer has identified themselves as authorized to rent the vehicle via the windshield unit. Once the immobilizer has been deactivated by the head unit, the engine start enable signal is, as previously, issued by the SAM if the drive authorization system recognizes the key as "correct".
Vehicle key
Encrypted communication takes place between the head unit and SAM to enable the car2go customer key. This is based on the AES encryption standard (Advanced Encryption Standard). The immobilizer is only deactivated after the head unit is queried via the CAN bus. The refueling card and parking card are also "taught in" on a vehicle-specific basis. The service center has a master key.
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Overall vehicle
SAM / vehicle key
Overall vehicle
Maintenance
Maintenance concept The maintenance concept of model series 451 for gasoline engines and electric drives applies to the car2go vehicles. The maintenance intervals and maintenance scopes as well as the front end and engine compartment maintenance points remain unchanged. i Note The car2go components are not maintenancerelevant. These include: • Windshield unit • Head unit • GSM antenna
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car2go Mobility Concept • smart fortwo coupe • Model Series 451
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It is expected that the vehicles will each be in rental operation for 48 months/100,000 km and that they will subsequently be sold on. The following actions will be carried out during backfitting: • Replacement of car2go SAM software with standard SAM software • Replacement (flashing) of head unit software • The car2go labels are removed • The windshield unit is removed
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Overall vehicle
Backfitting
Annex
Abbreviations
AES Advanced Encryption Standard CAN Controller Area Network GB Gigabyte GPS Global Positioning System GPRS General Packet Radio Service MB Megabyte PIN Personal Identification Number RDS Radio Data System RFID Radio-Frequency IDentification SAM Signal acquisition and actuation module SIM GSM Global System for Mobile Communications HU Head Unit LCD Liquid Crystal Display LED Light Emitting Diode Subscriber Identity Module USB Universal Serial Bus WSU Windshield Unit ZV Central locking (CL)
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car2go Mobility Concept • smart fortwo coupe • Model Series 451
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A
AC operating unit . . . . . . . . . . . . . . . . . 12
E
Equipment . . . . . . . . . . . . . . . . . . . 10, 11
G
GPS antenna . . . . . . . . . . . . . . . . . . . . . 8 GSM antenna . . . . . . . . . . . . . . . . . . . . . 8
H
Hands-free system . . . . . . . . . . . . . . . . . 9 Head unit . . . . . . . . . . . . . . . . . . . . .8, 13
M
Master key . . . . . . . . . . . . . . . . . . . . . 17 Media support . . . . . . . . . . . . . . . . . . . 13 Mobility concept . . . . . . . . . . . . . . . . . . . 6
P
Parking card . . . . . . . . . . . . . . . . . . . . 13
R
Refueling card . . Registration . . . RFID card reader RFID transponder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 .6 .7 .6
S
SIM card . . . . . . . . . . . . . . . . . . . . . . 14
W
Windshield unit . . . . . . . . . . . . . . . . . . . 7
car2go Mobility Concept • smart fortwo coupe • Model Series 451
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Annex
Index
www.smart.com
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smart - A Daimler Brand